JCAD core system downtime
The JCAD core risk management system will be unavailable between 5pm on Friday 22 November and midnight on Thursday 28 November whilst a system upgrade takes place.
When to use My Oracle to pay suppliers, and other payment options to consider.
Our purchasing system, My Oracle, is like an online shopping website where you can add goods and services to a shopping basket. It allows us to automate interactions with your suppliers and to process payments.
It is paper-free and it allows suppliers to send us online invoices.
The paying for goods and services process diagram (PDF, 200KB) shows an overview of the purchase to pay process when buying goods or services, from creating a requisition to the supplier being paid.
Not all payments for goods and services are made through My Oracle.
Purchase cards (P-Cards) can be used for one off purchases of less than £2,000 (two thousand) where the supplier is not on My Oracle and there are no corporate contracts that cover your requirement.
The Electronic Payment Request tool may be used where it is not possible or practicable to use My Oracle or a P-Card. It can be used to pay for one off goods and services purchases under the value of £10,000 (ten thousand) where the supplier is not on My Oracle, and we will never trade with them again.
You should make yourself aware of your financial responsibilities when using the system and spending the council’s money.
My Oracle supports our Financial Regulations (Chapter 8 income and expenditure) (PDF, 1.6MB), which drives best practice when making payments to our suppliers.
To get support or ask a question about the buying process, contact the P2P through the Assyst portal by selecting ‘Financial Services’ and then ‘Purchase to Pay (P2P)’.
External suppliers with support with invoicing and payment queries should contact AP.servicecentre@essex.gov.uk.