JCAD core system downtime
The JCAD core risk management system will be unavailable between 5pm on Friday 22 November and midnight on Thursday 28 November whilst a system upgrade takes place.
Find information about counselling, advice and therapy services for employees, including Able Futures, our employee assistance programme), and mental health first aiders.
There is guidance on help and support in an emergency or crisis. If you or a colleague are in danger, call 999.
Whatever your situation and no matter what you’re feeling or going through, there is always someone you can talk to, in confidence. We care about supporting you with psychological, emotional, financial, life and work related issues.
If you would like to talk to a therapist or mental health professional about any kind of personal or workplace issue, there are 2 free options available to all employees, on a self-referral basis:
We also have a network of mental health first aiders who are specially training colleagues you can talk to if you are experiencing a mental health issue or want to talk about something you are going through.
Our support services are confidential. No one, including your manager or colleagues, will be informed that you have accessed the service.
In certain circumstances, where there is risk to yourself or to others, the person you speak to may need to break confidentiality. This is very rare and whenever possible would be discussed with you in advance.
If you feel able, you can talk to your manager about your situation so they can offer support and make adjustments to your working day where possible.
All employees can get occupational health support, which can sometimes include counselling. You can find other types of support in our guidance on support for mental health.
There is more information on public services for Essex residents, which includes a wide range of services that offer mental health and emotional support over video calls, telephone or face to face.