Digital services and technology are key to how we put people at the heart of what we do. We will work together across the organisation to realise our ambitions for Essex.
Our ambitions in Essex are to:
- invest in and modernise our foundations to secure and protect the information and systems that we depend on
- reimagine how we do things, and do the hard work to make it easier for people and businesses to work with us
- empower our people to try new things and work together across functions and across organisations to make things better
- deliver excellent customer experiences, maintaining our sector-leading value for money through innovative use of AI to improve quality and reduce costs
- automate manual and repetitive tasks, freeing-up officers time so that they can focus on people who need their expert support and help
Our ambition is in line with the Government Digital Service’s blueprint for modern digital government, which sets out the vision for modern digital government in the UK.