Problem accessing the Assyst portal
If you are experiencing an SAML error when you try to access the Assyst Portal, you can fix this problem by clearing your browser cache.
Using social media
Read our social media policy and procedures and find out where you can get further support.
We have a wide range of social media accounts which can help promote your campaigns or communications activity.
All social media account users need to conform to our most up to date Social media policy (PDF, 400KB) and Social media procedures (PDF, 300 KB).
If you have a question or need advice on using social media:
- visit the Communications and Marketing toolkit for advice on using social media
- contact the Social Media team for help with ECC social media accounts
- contact Information Governance on the Assyst portal for advice relating to using your personal social media accounts
Using social media outside of work
If you use social media outside of work, such as Facebook, X or TikTok, you must be mindful of the content that you share and any comments that you make about the council and your colleagues.
See the behaviour outside of work and social media use page to find out more.
Last published date:
Next review date: