JCAD core system downtime
The JCAD core risk management system will be unavailable between 5pm on Friday 22 November and midnight on Thursday 28 November whilst a system upgrade takes place.
You can claim for overtime in My Oracle.
If you need to claim payment for additional hours or enhancements the claim must be made on My Oracle using the ‘Time and Absences’ menu by creating a Time Card.
Once the Time Card has been submitted the claim goes to your line manager for approval.
All additional hour and enhancement claims are paid in accordance with your contract and relevant pay policy.
If you have arranged to take the time rather than receive payment you do not need to record this on My Oracle.
You can find more detailed guidance on the My Oracle Guidance Hub.
Employees on Essex Pay grades G to J and Social Care grade H can claim payment for additional hours in line with Essex Pay.
Claim types are:
The council's core hours are:
Employees who are contracted to less than 37 hours per week should use the claim type 'LGGB Plain time Hours'. This pays 100% of each hour claimed for hours worked up to 37 hours, including contracted hours, in total for the week.
If 37 hours in a week is exceeded, use either the claim types:
Employees who are contracted for 37 hours per week should use either the claim type:
Check when the payroll deadline for approved Time Cards is. All claims must be submitted and approved by the deadline.
If the claim remains unapproved it will carry forward each month until it is approved.
Let your line manager know when you have submitted your claim and remind them of the deadline.
You can check the approval status of your Time Card within My Oracle under ‘Existing Time Cards’.
If you submit a claim and it has not been approved because your line manager is on long-term absence, please contact People and Payroll Services via the Assyst portal by raising an unpaid 'Expenses / Additional Hours' query.
Make sure you complete the further details box explaining that your line manager is currently absent from work and approval needs to be reassigned.
You can contact us via the Assyst Portal.