JCAD core system downtime
The JCAD core risk management system will be unavailable between 5pm on Friday 22 November and midnight on Thursday 28 November whilst a system upgrade takes place.
My 365 Microsoft and IT training
Access training for Microsoft 365 products such as Teams and Copilot, and other advice such as how to take a screenshot.
IT training helps you to stay up to date with new and changed technologies and applications introduced by the council.
Microsoft 365 training
My 365 training resources for Microsoft 365 products were created by Microsoft and our IT training team. They include how-to guides, 60-second videos, playlists and demonstrations.
Microsoft products and tools
Microsoft 365 is a suite of products which includes some popular programmes such as:
- Teams
- Planner
- Stream videos
- Forms
- Power BI
- Sway
- One Drive
- Word
- Excel
- PowerPoint
- OneNote
- Outlook
- Copilot
Training for other applications
Guidance for other applications can be found on the Assyst portal.
This includes:
- How to take a screenshot
- Map a shared drive
- Raise a ticket on the Assyst portal
- How do I find the path for a shared drive?
- How do I use XMA to purchase equipment?
- How do I add Viva Engage communities on Teams?
For more information, contact: it.training@essex.gov.uk
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