My 365 Microsoft and IT training

​​​IT training helps you to stay up to date with new and changed technologies and applications introduced by the council.

Microsoft 365 training

My 365 training resources for Microsoft 365 products​ were created by Microsoft and our IT training team. They include how-to guides, 60-second videos, playlists and demonstrations. 

Digital Training Hub

The Digital Training Hub provides online interactive learning for Microsoft tools, including:

• flexible learning options - bitesize chunks of self-led learning, learning pathways for a full learning journey and engaging trainer-led sessions 
• real world scenarios - role and process based or business challenges
• quality resources - Microsoft guides, carefully curated online resources and ‘how to’ guides

Microsoft products and tools

Microsoft 365 is a suite of products which includes some popular programmes such as:

• ​​​Teams
• Planner
• Stream videos
• Forms
• Power BI
• One Drive
• Word
• Excel
• PowerPoint
• OneNote
• Outlook​
• Copilot

Find out more about what's available in Microsoft 365 (DOCX).

Book time with an IT Trainer

Do you need help with an M365 application or have a specific training request?

Book time with an IT Trainer to discuss your training needs. Get a 20-minute time slot with a member of the IT Training Team at a time that suits you.

Book time with an IT Trainer

Training for other applications

Guidance for other applications can be found on the Assyst portal.

This includes:

• How to take a screenshot
• Map a shared drive
• Raise a ticket on the Assyst portal​
• ​How do I find the path for a shared drive?​
• ​How do I use XMA to purchase equipment?​
• How do I add Viva Engage communities on Teams?

For more information, contact: it.training@essex.gov.uk