My Oracle - system updates
My Oracle will be unavailable between Friday 21 February at 7pm and Sunday 23 February at 7pm due to the system being updated.
How to get access to My Oracle if you are a council employee or work in partnership with the council, or need enhanced access.
All employees are given access to My Oracle so you can do tasks, such as booking leave, recording or raising requisitions to buy goods and services.
If you have problems accessing My Oracle, request access using the Request Access to My Oracle form.
There are different levels of access.
You can use the single sign on process if you:
For more information about single sign on and support, go to the My Oracle hub:
You can access My Oracle using the link provided by Tech Services if you:
You can log in using the email address (personal or corporate) associated with your My Oracle account if you:
Some employees, such as payroll, will need enhanced access to the system. You can get enhanced access by completing the new user amendment form on the Assyst portal.
We’ll only grant enhanced access if you need it for your role.
Their line manager should contact the Service Centre on 03330 135 888 or go via the Assyst portal to request a partnership record.
They will need to submit the following information:
Once we have received all the information above, we will create the position and add the new user to it.
The access the user has to My Oracle will be based on whether they are using council equipment or not.
To get IT support by using the Assyst portal or calling us on 03330 135 888.